CLIENT SUPPORT

04/14/2022

12:04 PM BBG Bugs 1.00 hour (Bug #1024 (QA Test): Gagal View Report Leave - waiting tidak selesai sampai 30 menit)

Deploy RDL dan SP ke server DB Live/Prod BBG dian perdana putra

10:10 AM BBG Bugs 1.00 hour (Bug #1024 (QA Test): Gagal View Report Leave - waiting tidak selesai sampai 30 menit)

Gagal View Report Leave - waiting tidak selesai sampai 30 menit M Azid Wahyudi

10:50 AM CNAF 1.00 hour (Project: CNAF)

Support Mas Adit Cek Employee 00006874 ada Wagetype MIT dian perdana putra

10:41 AM Bank Mega Syariah Existing 0.50 hour (Project: Bank Mega Syariah Existing)

Support Mas Pendi Guide Error is Full Due do to LOG_BACKUP dian perdana putra

04/12/2022

04:50 PM BBG Bugs 1.00 hour (Bug #1041 (Closed): Assignment Employee Pensiun, Relasi ke ORM seharusnya terputus tapi membentuk relasi baru)

Assignment Employee Pensiun, Relasi ke ORM seharusnya terputus tapi membentuk relasi baru ikawati basri

04:03 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Case Error Finish Payroll - Payroll Grup Permanent ikawati basri

04:00 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Case Employee ID Double untuk orang yang sama ikawati basri

03:59 PM BBG Bugs 0.50 hour (Project: BBG Bugs)

Case Employee Pensiun, terbentuk relasi E-P yang baru yang harusnya terdelimit sesuai tanggal pensiun ikawati basri

11:50 AM CNAF 1.00 hour (Project: CNAF)

Case Error running Payroll ikawati basri

11:37 AM Asuransi Bintang - Existing 1.00 hour (Bug #1040 (QA Test): Error Report Job Desc Individu)

Error Report Job Desc Individu M Azid Wahyudi

04/11/2022

03:38 PM PERTALIFE Bugs 1.50 hour (Bug #1031 (Closed): [HR-TM] Late Report - Trace Data yang ditarik untuk report)

Analysis Report & Source Data ikawati basri

03:31 PM PERTALIFE Bugs 1.50 hour (Bug #1031 (Closed): [HR-TM] Late Report - Trace Data yang ditarik untuk report)

Analysis Report & Source Data ikawati basri

11:38 AM PERTALIFE Bugs 1.00 hour (Bug #1031 (Closed): [HR-TM] Late Report - Trace Data yang ditarik untuk report)

[HR-TM] Late Report - Trace Data yang ditarik untuk report M Azid Wahyudi

03:22 PM 0.50 hour (Project: CLIENT SUPPORT)

Update Case via wa ke email - E-mail ke User User ikawati basri

03:17 PM 2.00 hours (Project: CLIENT SUPPORT)

Meeting TL ikawati basri

03:15 PM 1.00 hour (Project: CLIENT SUPPORT)

Diskusi Internal CS ikawati basri

03:12 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Update WS All Employee ikawati basri

03:10 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Update WS All Employee ikawati basri

03:09 PM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Meeting dengan User ikawati basri

02:56 PM BBG Bugs 0.50 hour (Bug #1024 (QA Test): Gagal View Report Leave - waiting tidak selesai sampai 30 menit)

Gagal View Report Leave - waiting tidak selesai sampai 30 menit ikawati basri

02:34 PM BBG Bugs 1.00 hour (Project: BBG Bugs)

Delete All request ID ESS < tahun 2022 ikawati basri

02:32 PM BBG Bugs 0.50 hour (Project: BBG Bugs)

Case Delete Request Id Not Responding ikawati basri

04/08/2022

01:51 PM BBG Bugs 1.00 hour (Project: BBG Bugs)

Testing Modul Delete RegID - Error ikawati basri

01:43 PM 1.50 hour (Project: CLIENT SUPPORT)

Internal Meeting Minova ikawati basri

01:34 PM 0.50 hour (Project: CLIENT SUPPORT)

Diskusi & Info ke all staff untuk user guide case CS ikawati basri

01:24 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Case Error Log in Mobile App ikawati basri

11:46 AM CNAF 4.00 hours (Project: CNAF)

Case ESS Leave - Error Calculate Quota Taken etc. ikawati basri

11:32 AM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Case gagal log in App Mobile minova ikawati basri

11:31 AM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Case Bank Data di bank Transfer salah atau tidak ada data ikawati basri

11:27 AM PERTALIFE Bugs 1.50 hour (Project: PERTALIFE Bugs)

Case gagal log in App Mobile minova ikawati basri

11:20 AM BBG Bugs 1.00 hour (Project: BBG Bugs)

Cek Modul Delete RegID & request perbaikan Modul ikawati basri

11:12 AM HINO Bugs 5.00 hours (Bug #1027 (Closed): Case OM-Recap Hasil Generate nya tidak sesaui ORM)

Case approval ESS & Om Recap ikawati basri

11:10 AM CNAF 1.00 hour (Project: CNAF)

Case THR ingin dibayar di masa payroll yang berbeda ikawati basri

11:06 AM ROHTO BUGS 1.00 hour (Bug #1028 (Closed): [ESS-LEAVE] validasi untuk backdate maksimal 14 hari tetapi terkadang masih bisa memilih lebih di backdate 15,16 dst)

[ESS-LEAVE] validasi untuk backdate maksimal 14 hari tetapi terkadang masih bisa memilih lebih di backdate 15,16 dst M Azid Wahyudi

04/07/2022

02:43 PM BBG Bugs 1.00 hour (Bug #1026 (Closed): Report Error - semua Report)

Report Error - semua Report M Azid Wahyudi

11:11 AM 2.00 hours (Project: CLIENT SUPPORT)

up aplikasi rohto development di server 77 Muhammad Bintar

03/28/2022

05:47 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Cek Modul di Customization yang Belum Jalan ikawati basri

05:46 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

QA Test & Update Perbaikan Customization > Object Catalog Perta Life ikawati basri

05:44 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Learning Talent and Training Management Pertalife ikawati basri

05:40 PM CNAF 2.00 hours (Project: CNAF)

Cek Case ESS Leave - Jelman Nasri ikawati basri

05:38 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Activated User ESS ikawati basri

11:30 AM PERTALIFE Bugs 1.00 hour (Bug #1007 (Closed): Customization > Object catalog Belum berfungsi)

Customization > Object catalog Belum berfungsi M Azid Wahyudi

11:06 AM 0.50 hour (Project: CLIENT SUPPORT)

Update Status Issue-Issue yang sudah Closed di Redmine ikawati basri

10:46 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Diskusi Pertanyaan User terkait improvement Aplikasi Mobile Attendance ikawati basri

10:42 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Testing unlock User Minova via Aplikasi ikawati basri

09:49 AM 1.00 hour (Project: CLIENT SUPPORT)

Update Time Sheet ikawati basri

09:47 AM 1.00 hour (Project: CLIENT SUPPORT)

Diskusi PMS ikawati basri

09:46 AM CNAF 1.00 hour (Project: CNAF)

Case ESS Coaching - Approval employee yang DS1 nya kosong sebelumnya & Baru ditambahkan ikawati basri

09:42 AM CNAF 1.50 hour (Project: CNAF)

Case ESS Coaching - Approval tidak membaca PIC ikawati basri

09:24 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Create new User ESS ikawati basri

03/24/2022

06:21 PM PERTALIFE Bugs 4.00 hours (Project: PERTALIFE Bugs)

Analisis Case Selisih payroll Maret 2022- 6 employee ikawati basri

05:53 PM CNAF 1.00 hour (Support #1006 (Closed): Create Query untuk mengeluarkan Data Coaching - all Data 2022)

Create Query untuk mengeluarkan Data Coaching - all Data 2022 M Azid Wahyudi

03:08 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Payroll Error Run 65 Employee ikawati basri

03:06 PM CNAF 0.50 hour (Project: CNAF)

Case Tunjangan Sewa Rumah Angkanya tidak sesuai dengan yang seharusnya ikawati basri

03:02 PM CNAF 0.50 hour (Project: CNAF)

Case Payroll Selisih ikawati basri

03:00 PM CNAF 1.00 hour (Project: CNAF)

TM Data To Payroll Double Amount ikawati basri

02:54 PM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Update Payroll benefit BPJS Ketenaga Kerjaan ikawati basri

09:34 AM HINO Bugs 1.50 hour (Bug #1008 (QA Test): [Time Management] - Generate Absence Quota Berdasarkan Hiring Date belum memfilter employee yang status nya active)

Fixing Generate Quota Emp Active Hino Tri Rizqiaty

09:31 AM IMFI Bugs 4.50 hours (Bug #720 (Deploy): [HR-PAYROLL] Perhitungan Pajak untuk Skenario Employee Meninggal)

Fixing Pajak Orang Meninggal IMFI Tri Rizqiaty

03/23/2022

05:59 PM CNAF 1.00 hour (Project: CNAF)

Support Tarik data Coaching all Data ikawati basri

05:55 PM BBG Bugs 0.50 hour (Project: BBG Bugs)

Case Bank Account Name di Bank Transfer Report Salah ikawati basri

05:52 PM CNAF 0.50 hour (Project: CNAF)

Support cek error Upload Overtime Data ke Aplikasi & Testing ikawati basri

05:51 PM PERTALIFE Bugs 3.00 hours (Bug #1009 (Assigned): [Personal Administration] Generate Employee ID - Employee Hiring)

Case Employee ID yang tergenerate tidak sesuai format seharusnya ikawati basri

05:43 PM 4.00 hours (Project: CLIENT SUPPORT)

Membuat Log Issue All Klien dian perdana putra

10:52 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Validate Manual Payroll Calculate AJTM to Minova System ikawati basri

10:46 AM BBG Bugs 1.00 hour (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

QA Test Case Loan BBG ikawati basri

09:44 AM BBG Bugs 1.00 hour (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

QA BBG Loan Case ikawati basri

09:42 AM CNAF 1.00 hour (Project: CNAF)

Case Upload Data Additional JP ikawati basri

09:39 AM CNAF 0.50 hour (Project: CNAF)

Overtime Case - Not Calculate in Payroll ikawati basri

09:36 AM PERTALIFE Bugs 3.50 hours (Project: PERTALIFE Bugs)

Checking all difference amount of payroll calculation to manual Pertalife & Solving Case ikawati basri

03/22/2022

06:18 PM 1.00 hour (Project: CLIENT SUPPORT)

Input Documentation dan Redmine dian perdana putra

06:05 PM BBG Bugs 2.00 hours (Support #1003 (Closed): Overtime Tidak Tercalculate pada payroll)

Process Check data dan Fixing dian perdana putra

05:56 PM ROHTO BUGS 3.00 hours (Project: ROHTO BUGS)

Muhammad Bintar

05:54 PM ROHTO BUGS 3.00 hours (Project: ROHTO BUGS)

Muhammad Bintar

05:03 PM IMFI Bugs 1.00 hour (Bug #115 (Deploy): [HR - Payroll] Tax Calculation for Init Paycum di Versi Existing)

Fixing Init Paycum IMFI Tri Rizqiaty

05:02 PM IMFI Bugs 8.50 hours (Bug #115 (Deploy): [HR - Payroll] Tax Calculation for Init Paycum di Versi Existing)

Fixing Init Paycum IMFi Tri Rizqiaty

04:45 PM IMFI Bugs 7.00 hours (Bug #387 (Closed): IMFI - Payroll THR Minus)

Fixing THR Minus IMFi Tri Rizqiaty

04:43 PM IMFI Bugs 5.00 hours (Bug #387 (Closed): IMFI - Payroll THR Minus)

Fixing THR Minus IMFi Tri Rizqiaty

04:31 PM BBG Bugs 5.50 hours (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Add Validasi Loan BBG Tri Rizqiaty

11:29 AM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Difference Payroll amount - Gaji Pokok & BPJS Component Case ikawati basri

11:24 AM CNAF 0.50 hour (Project: CNAF)

Lost Applicant Data Case ikawati basri

11:22 AM CNAF 0.50 hour (Project: CNAF)

Checking format Data upload - assignment ikawati basri

11:20 AM PERTALIFE Bugs 4.00 hours (Project: PERTALIFE Bugs)

Assisting Maintain Payroll Data februari ikawati basri

10:10 AM Bank Mega 6.50 hours (Project: Bank Mega)

Create Query Check, Backup, Delete Cuti Salah Generate dian perdana putra

10:06 AM 2.00 hours (Project: CLIENT SUPPORT)

Meeting All PM/TL dian perdana putra

03/21/2022

11:47 AM CNAF 0.50 hour (Project: CNAF)

Case Deduction yag seharusnya tidak muncul di bulan Maret ikawati basri

11:45 AM CNAF 0.50 hour (Project: CNAF)

Update Jamsostek Pension Type ikawati basri

11:43 AM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Tracing Data - employee hiring related to Date Specification Def ikawati basri

03/18/2022

06:32 PM CNAF 1.00 hour (Project: CNAF)

Cek Case Delegate To ESS Leave ikawati basri

06:30 PM Asuransi Bintang - Existing 0.50 hour (Project: Asuransi Bintang - Existing)

Cek Case Grade di Job to Talent Match up ikawati basri

06:29 PM PERTALIFE Bugs 4.50 hours (Project: PERTALIFE Bugs)

Update payroll Tunjangan Cuti - setting parameter & guide user ikawati basri

10:53 AM ROHTO BUGS 1.00 hour (Bug #983 (QA Test): [HR-TIME DATA] Report Time Sheet Recap masih ada keliru untuk membaca keterlambatan nya)

[HR-TIME DATA] Report Time Sheet Recap masih ada keliru untuk membaca keterlambatan nya M Azid Wahyudi

09:19 AM CNAF 1.50 hour (Bug #930 (Closed): ESS Pilihan isi Delegate to tidak sesuai dengan Divisi pada OM)

Check Case - lokasi code ikawati basri

03/17/2022

04:46 PM PERTALIFE Bugs 2.50 hours (Project: PERTALIFE Bugs)

Update WT & Payroll Benefit DPLK ikawati basri

11:01 AM BBG Bugs 1.00 hour (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Testing hasil perbaikan Error ikawati basri