CLIENT SUPPORT

03/28/2022

05:47 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Cek Modul di Customization yang Belum Jalan ikawati basri

05:46 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

QA Test & Update Perbaikan Customization > Object Catalog Perta Life ikawati basri

05:44 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Learning Talent and Training Management Pertalife ikawati basri

05:40 PM CNAF 2.00 hours (Project: CNAF)

Cek Case ESS Leave - Jelman Nasri ikawati basri

05:38 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Activated User ESS ikawati basri

11:30 AM PERTALIFE Bugs 1.00 hour (Bug #1007 (Closed): Customization > Object catalog Belum berfungsi)

Customization > Object catalog Belum berfungsi M Azid Wahyudi

11:06 AM 0.50 hour (Project: CLIENT SUPPORT)

Update Status Issue-Issue yang sudah Closed di Redmine ikawati basri

10:46 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Diskusi Pertanyaan User terkait improvement Aplikasi Mobile Attendance ikawati basri

10:42 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Testing unlock User Minova via Aplikasi ikawati basri

09:49 AM 1.00 hour (Project: CLIENT SUPPORT)

Update Time Sheet ikawati basri

09:47 AM 1.00 hour (Project: CLIENT SUPPORT)

Diskusi PMS ikawati basri

09:46 AM CNAF 1.00 hour (Project: CNAF)

Case ESS Coaching - Approval employee yang DS1 nya kosong sebelumnya & Baru ditambahkan ikawati basri

09:42 AM CNAF 1.50 hour (Project: CNAF)

Case ESS Coaching - Approval tidak membaca PIC ikawati basri

09:24 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Create new User ESS ikawati basri

03/24/2022

06:21 PM PERTALIFE Bugs 4.00 hours (Project: PERTALIFE Bugs)

Analisis Case Selisih payroll Maret 2022- 6 employee ikawati basri

05:53 PM CNAF 1.00 hour (Support #1006 (Closed): Create Query untuk mengeluarkan Data Coaching - all Data 2022)

Create Query untuk mengeluarkan Data Coaching - all Data 2022 M Azid Wahyudi

03:08 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Payroll Error Run 65 Employee ikawati basri

03:06 PM CNAF 0.50 hour (Project: CNAF)

Case Tunjangan Sewa Rumah Angkanya tidak sesuai dengan yang seharusnya ikawati basri

03:02 PM CNAF 0.50 hour (Project: CNAF)

Case Payroll Selisih ikawati basri

03:00 PM CNAF 1.00 hour (Project: CNAF)

TM Data To Payroll Double Amount ikawati basri

02:54 PM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Update Payroll benefit BPJS Ketenaga Kerjaan ikawati basri

09:34 AM HINO Bugs 1.50 hour (Bug #1008 (Closed): [Time Management] - Generate Absence Quota Berdasarkan Hiring Date belum memfilter employee yang status nya active)

Fixing Generate Quota Emp Active Hino Tri Rizqiaty

09:31 AM IMFI Bugs 4.50 hours (Bug #720 (Deploy): [HR-PAYROLL] Perhitungan Pajak untuk Skenario Employee Meninggal)

Fixing Pajak Orang Meninggal IMFI Tri Rizqiaty

03/23/2022

05:59 PM CNAF 1.00 hour (Project: CNAF)

Support Tarik data Coaching all Data ikawati basri

05:55 PM BBG Bugs 0.50 hour (Project: BBG Bugs)

Case Bank Account Name di Bank Transfer Report Salah ikawati basri

05:52 PM CNAF 0.50 hour (Project: CNAF)

Support cek error Upload Overtime Data ke Aplikasi & Testing ikawati basri

05:51 PM PERTALIFE Bugs 3.00 hours (Bug #1009 (Assigned): [Personal Administration] Generate Employee ID - Employee Hiring)

Case Employee ID yang tergenerate tidak sesuai format seharusnya ikawati basri

05:43 PM 4.00 hours (Project: CLIENT SUPPORT)

Membuat Log Issue All Klien dian perdana putra

10:52 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Validate Manual Payroll Calculate AJTM to Minova System ikawati basri

10:46 AM BBG Bugs 1.00 hour (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

QA Test Case Loan BBG ikawati basri

09:44 AM BBG Bugs 1.00 hour (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

QA BBG Loan Case ikawati basri

09:42 AM CNAF 1.00 hour (Project: CNAF)

Case Upload Data Additional JP ikawati basri

09:39 AM CNAF 0.50 hour (Project: CNAF)

Overtime Case - Not Calculate in Payroll ikawati basri

09:36 AM PERTALIFE Bugs 3.50 hours (Project: PERTALIFE Bugs)

Checking all difference amount of payroll calculation to manual Pertalife & Solving Case ikawati basri

03/22/2022

06:18 PM 1.00 hour (Project: CLIENT SUPPORT)

Input Documentation dan Redmine dian perdana putra

06:05 PM BBG Bugs 2.00 hours (Support #1003 (Closed): Overtime Tidak Tercalculate pada payroll)

Process Check data dan Fixing dian perdana putra

05:56 PM ROHTO BUGS 3.00 hours (Project: ROHTO BUGS)

Muhammad Bintar

05:54 PM ROHTO BUGS 3.00 hours (Project: ROHTO BUGS)

Muhammad Bintar

05:03 PM IMFI Bugs 1.00 hour (Bug #115 (Deploy): [HR - Payroll] Tax Calculation for Init Paycum di Versi Existing)

Fixing Init Paycum IMFI Tri Rizqiaty

05:02 PM IMFI Bugs 8.50 hours (Bug #115 (Deploy): [HR - Payroll] Tax Calculation for Init Paycum di Versi Existing)

Fixing Init Paycum IMFi Tri Rizqiaty

04:45 PM IMFI Bugs 7.00 hours (Bug #387 (Closed): IMFI - Payroll THR Minus)

Fixing THR Minus IMFi Tri Rizqiaty

04:43 PM IMFI Bugs 5.00 hours (Bug #387 (Closed): IMFI - Payroll THR Minus)

Fixing THR Minus IMFi Tri Rizqiaty

04:31 PM BBG Bugs 5.50 hours (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Add Validasi Loan BBG Tri Rizqiaty

11:29 AM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Difference Payroll amount - Gaji Pokok & BPJS Component Case ikawati basri

11:24 AM CNAF 0.50 hour (Project: CNAF)

Lost Applicant Data Case ikawati basri

11:22 AM CNAF 0.50 hour (Project: CNAF)

Checking format Data upload - assignment ikawati basri

11:20 AM PERTALIFE Bugs 4.00 hours (Project: PERTALIFE Bugs)

Assisting Maintain Payroll Data februari ikawati basri

10:10 AM Bank Mega 6.50 hours (Project: Bank Mega)

Create Query Check, Backup, Delete Cuti Salah Generate dian perdana putra

10:06 AM 2.00 hours (Project: CLIENT SUPPORT)

Meeting All PM/TL dian perdana putra

03/21/2022

11:47 AM CNAF 0.50 hour (Project: CNAF)

Case Deduction yag seharusnya tidak muncul di bulan Maret ikawati basri

11:45 AM CNAF 0.50 hour (Project: CNAF)

Update Jamsostek Pension Type ikawati basri

11:43 AM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Tracing Data - employee hiring related to Date Specification Def ikawati basri

03/18/2022

06:32 PM CNAF 1.00 hour (Project: CNAF)

Cek Case Delegate To ESS Leave ikawati basri

06:30 PM Asuransi Bintang - Existing 0.50 hour (Project: Asuransi Bintang - Existing)

Cek Case Grade di Job to Talent Match up ikawati basri

06:29 PM PERTALIFE Bugs 4.50 hours (Project: PERTALIFE Bugs)

Update payroll Tunjangan Cuti - setting parameter & guide user ikawati basri

10:53 AM ROHTO BUGS 1.00 hour (Bug #983 (Closed): [HR-TIME DATA] Report Time Sheet Recap masih ada keliru untuk membaca keterlambatan nya)

[HR-TIME DATA] Report Time Sheet Recap masih ada keliru untuk membaca keterlambatan nya M Azid Wahyudi

09:19 AM CNAF 1.50 hour (Bug #930 (Closed): ESS Pilihan isi Delegate to tidak sesuai dengan Divisi pada OM)

Check Case - lokasi code ikawati basri

03/17/2022

04:46 PM PERTALIFE Bugs 2.50 hours (Project: PERTALIFE Bugs)

Update WT & Payroll Benefit DPLK ikawati basri

11:01 AM BBG Bugs 1.00 hour (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Testing hasil perbaikan Error ikawati basri

03/16/2022

06:37 PM CNAF 0.50 hour (Project: CNAF)

Case data Assignment & Payroll Basic Data tidak masuk ikawati basri

06:35 PM CNAF 0.50 hour (Project: CNAF)

Case payroll - upload data backdated ikawati basri

06:33 PM PERTALIFE Bugs 1.50 hour (Project: PERTALIFE Bugs)

Assisting Update data & upload payroll Reguler ikawati basri

06:29 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Diskusi Case wage type khusus untuk payroll Benefit Direksi Perta Life ikawati basri

12:11 PM BBG Bugs 3.50 hours (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Fixing Error Loan Tri Rizqiaty

10:28 AM BBG Bugs 5.00 hours (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Fixing Error Loan Tri Rizqiaty

10:30 AM HINO Bugs 1.00 hour (Bug #966 (Closed): [Time Management] - Generate Absence Quota Berdasarkan Hiring Date)

Fixing Generate Quota Tri Rizqiaty

03/15/2022

06:18 PM HINO Bugs 4.00 hours (Project: HINO Bugs)

Update Query Data Staging MSDAT_EMPASSIGNMENT dian perdana putra

06:16 PM IMFI Bugs 1.00 hour (Project: IMFI Bugs)

Add Akun Minova-HR klien Fajar dian perdana putra

06:13 PM 2.00 hours (Project: CLIENT SUPPORT)

Update Issue Log Tugu Mandiri dian perdana putra

05:53 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Update LOG Support- Tugu Mandiri 2022 ikawati basri

05:51 PM 0.50 hour (Project: CLIENT SUPPORT)

Mengisi Log Time dari tanggal 14/03/2022 ikawati basri

05:49 PM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Case Clock in attendance Mobile ikawati basri

05:46 PM HINO Bugs 0.50 hour (Project: HINO Bugs)

Testing perbaikan Modul Generate Absence Quota ikawati basri

05:07 PM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Permintaan update Overtime menjadi Irreguler Tax, Canceled, Reason: Aligning to Government Regulation (dilakukan berd... ikawati basri

01:40 PM BBG Bugs 5.00 hours (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Fixing Error Loan Tri Rizqiaty

03/14/2022

05:32 PM ROHTO BUGS 1.00 hour (Project: ROHTO BUGS)

Muhammad Bintar

05:31 PM ROHTO BUGS 1.30 hour (Project: ROHTO BUGS)

Muhammad Bintar

05:30 PM ROHTO BUGS 3.00 hours (Project: ROHTO BUGS)

Muhammad Bintar

05:26 PM ROHTO BUGS 3.00 hours (Bug #970 (Closed): [HR-TIME DATA] Report Overtime Rohto masih tetap menampilkan employee Head Office padahal filter nya employee Pabrik)

Muhammad Bintar

12:04 PM ROHTO BUGS 1.00 hour (Bug #970 (Closed): [HR-TIME DATA] Report Overtime Rohto masih tetap menampilkan employee Head Office padahal filter nya employee Pabrik)

[HR-TIME DATA] Report Overtime Rohto masih tetap menampilkan employee Head Office padahal filter nya employee Pabrik M Azid Wahyudi

05:23 PM IMFI Bugs 1.50 hour (Project: IMFI Bugs)

Support IMFI Jennifer & Fajar dian perdana putra

05:10 PM BBG Bugs 1.00 hour (Project: BBG Bugs)

Setting Benefit BPJS-TK Pensiun Max Base maret 2022 ( 9.077.600 ) dian perdana putra

04:28 PM HINO Bugs 1.00 hour (Project: HINO Bugs)

Meeting Online Issue Data Staging dian perdana putra

04:26 PM Bank Mega 1.00 hour (Project: Bank Mega)

Meeting Online dengan Tim Bank Mega dian perdana putra

04:25 PM 1.00 hour (Bug #971 (Closed): [HR-TIME DATA] Report Overtime Rohto masih tetap menampilkan employee Head Office padahal filter nya employee Pabrik)

[HR-TIME DATA] Report Overtime Rohto masih tetap menampilkan employee Head Office padahal filter nya employee Pabrik M Azid Wahyudi

10:47 AM HINO Bugs 0.50 hour (Project: HINO Bugs)

Create Redmine - Case Generate Absence Quota Hino ikawati basri

10:44 AM BBG Bugs 1.00 hour (Project: BBG Bugs)

Meeting BBG - Case Server Rusak ikawati basri

10:42 AM BBG Bugs 2.00 hours (Project: BBG Bugs)

Meeting Zoom dengan Tim BBG dian perdana putra

03/13/2022

09:54 PM IMFI Bugs 2.00 hours (Bug #936 (Closed): Employee Payroll Report Tidak dapat menampilkan Report)

Cek Report data Employee Payroll Report Tidak dapat menampilkan Report dian perdana putra

09:31 PM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Support Pak Alam Cek Access akun minova Gilang Pradityo dian perdana putra

09:27 PM PERTALIFE Bugs 1.50 hour (Project: PERTALIFE Bugs)

Support Pak Yahmin Update EmployeeID menyesuaikan data yang di kirim excel dian perdana putra

09:21 PM ALIF ( Al Ijarah Indonesia Finance ) 1.50 hour (Project: ALIF ( Al Ijarah Indonesia Finance ))

Setting Maximal Base BPJS-TK Pensiun dian perdana putra

09:16 PM 2.00 hours (Project: CLIENT SUPPORT)

Meeting Koordinasi Leader dan PM dian perdana putra

09:09 PM Asuransi Bintang - Existing 1.00 hour (Project: Asuransi Bintang - Existing)

Support mbak Lala Employee Resign masih ada di OM dian perdana putra

09:00 PM Asuransi Bintang - Existing 1.50 hour (Project: Asuransi Bintang - Existing)

Meeting Koordinasi dengan Tim Asuransi Bintang dian perdana putra

08:37 PM Asuransi Bintang - Existing 6.50 hours (Project: Asuransi Bintang - Existing)

Support Mbak Ami Overtime tidak tarcalculate dian perdana putra

08:33 PM Asuransi Bintang - Existing 1.50 hour (Project: Asuransi Bintang - Existing)

Setting Maximal Base BPJS-TK Pensiun dian perdana putra

07:41 PM BBG Bugs 2.00 hours (Project: BBG Bugs)

Deploy App Minova New Design dian perdana putra

07:38 PM IMFI Bugs 1.00 hour (Support #965 (New): Access MinovaHR Terlock Baru Satu Kali Salah Password)

Support Bu asima Access MinovaHR Terlock Baru Satu Kali Salah Password dian perdana putra

07:09 PM HINO Bugs 3.00 hours (Support #964 (New): Ganti isi Field Payroll Grade Pada Table Staging)

Ganti isi Field Payroll Grade Pada Table Staging ( Update SP ) dian perdana putra

07:01 PM Asuransi Bintang - Existing 2.00 hours (Project: Asuransi Bintang - Existing)

Transfer Applicant Profile to Employee Profile ( Transfer via Query ) dian perdana putra

03/11/2022

06:30 PM 0.50 hour (Project: CLIENT SUPPORT)

Update Time Sheet ikawati basri

03:14 PM CNAF 0.50 hour (Project: CNAF)

Assisting user upload data payroll basic data & fixing problem error ikawati basri

11:57 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Cek Case eSPT tidak keluar untuk 100-an employee ikawati basri

11:20 AM CNAF 1.00 hour (Project: CNAF)

Gagal Upload Payroll Basic Data - Bank Account Problem ikawati basri

10:29 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Update Company Name PT Perta Life Insurance & Create Tutorial ikawati basri

10:14 AM BBG Bugs 1.00 hour (Bug #960 (Closed): [HR-Benefit Loan] Loan Balance Selalu Error)

Create summary hasil testing Loan BBG untuk beberapa kondisi simulasi ikawati basri

09:04 AM CNAF 0.50 hour (Project: CNAF)

Support update BPJS Pensiun max. Tarif to User (assist user) ikawati basri

09:02 AM CNAF 1.00 hour (Project: CNAF)

Support update BPJS Pensiun max. Tarif to User (assist user) ikawati basri

09:00 AM BBG Bugs 2.50 hours (Project: BBG Bugs)

Case Loan Selalu keluar di payslip padahal sudah lunas (case special repayment) ikawati basri

08:56 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Case ESS Leave ikawati basri

03/09/2022

06:37 PM 0.50 hour (Project: CLIENT SUPPORT)

preparation ikawati basri

06:36 PM Asuransi Bintang - Existing 0.50 hour (Project: Asuransi Bintang - Existing)

Support case Join History ikawati basri

06:31 PM PERTALIFE Bugs 3.00 hours (Project: PERTALIFE Bugs)

Support Payroll & Proofing Pajak Bulanan Beberapa Employee ikawati basri

11:53 AM PERTALIFE Bugs 0.50 hour (Project: PERTALIFE Bugs)

Case Employee Resign, Namun payroll Januari masih ada ikawati basri

11:52 AM PERTALIFE Bugs 1.00 hour (Project: PERTALIFE Bugs)

Support Payroll - Upload data & Mengarahkan User ikawati basri

03/08/2022

07:14 PM CNAF 1.50 hour (Project: CNAF)

Case ESS Coaching ikawati basri

06:25 PM IMFI Bugs 3.30 hours (Bug #936 (Closed): Employee Payroll Report Tidak dapat menampilkan Report)

Employee Payroll Report Tidak dapat menampilkan Report M Azid Wahyudi

02:19 PM PERTALIFE Bugs 2.00 hours (Project: PERTALIFE Bugs)

Support Payroll- Selisih hasil running ikawati basri

02:17 PM CNAF 2.00 hours (Bug #944 (Closed): ESS Coaching)

Case ESS Coaching ikawati basri

08:59 AM CNAF 1.00 hour (Bug #944 (Closed): ESS Coaching)

Case ESS Coaching ikawati basri

08:57 AM HINO Bugs 1.00 hour (Project: HINO Bugs)

Diskusi Internal & info ke user ikawati basri

08:55 AM PERTALIFE Bugs 2.50 hours (Project: PERTALIFE Bugs)

Support Payroll- Selisih hasil running ikawati basri